Wednesday, 19 December 2012
Skills Development Facilitator Jobs Vacancy in South Africa at MultiChoice
Job Title Skills Development Facilitator
Company MultiChoice
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Randburg
Job Type Permanent
Equity Status African candidates
Number of Positions 1
Close Date: 09-Jan-2013
Special Requirements
Job Advert
Context Internal and external factors which influence the work environment, taking future conditions and strategic requirements into account:
Multicultural organisation
Constantly changing environment
Legislative requirements: SDA, LRA, EEA,ICT
Balance Score Card
Performance Management Culture
Service / customer focused environment
High Performance Culture
Employer of Choice
Competitor Environment
Customers Internal and external individuals or groups to whom products, services, programs and information must be provided:
General Management
HR Division
SETA
Service Providers
Departmental Managers/team Leaders
Employee Bodies
All Staff
Naspers Sourcing Group
Outputs Products, services, programs and information, which the individual must provide to
external individuals or groups, or one another to accomplish the organisation’s mission and strategy:
Researched, business skills programmes and assessments as per organisational needs in accordance with NQF standards and format
Conducted training needs analysis and reported the recommendations
Conduct company wide Skills Audit
Implemented the Business Skills Strategy
Coordinated Business Skills programmes with Institutes of Service providers
Plan and implement staff development in line with skills development and employment equity guidelines.
Evaluated and assessed training interventions
Tracked trends in Learning & development made recommendations
Moderated the assessment process
Supported the career development strategy.
Implementation of National Qualification Framework (SDF) and workplace skills plan (develop & implement) Including Assessor training and Moderation.
Implement and manage Learnership Programmes
Ensure Skills Grants are recovered from respective Seta’s
Ensured alignment with training legislation i.e. Skills Development Act
Manage external training providers
Education & Experience Skills Development Facilitation
Training Industry understanding
Needs analysis methodologies and approaches
Training evaluation methodologies and approaches
Research methodology
Course design and development
BCEA, EEA, LRA SDA and NQF
Human Resource Development approach
Cultural diversity understanding
Mnet Business Process
Competencies Skills:
Facilitation skills
Presentation skills
Communication (written & verbal)
Research
Process orientation
Planning/Organizational ability
Assessment and Moderation skills
Personal Qualities:
Assertiveness
Approachability
Drive/Energy
Flexibility
Achievement orientated
Service orientation
Creativity
Team work
Tact
Diplomacy
Attention to Detail
Big Picture thinking
Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal applicants will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
To Apply;
http://careers.multichoice.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=110912-6¶ms=I%2fMJNVl5XQbRtbcP57AIaWtTDZaBLLDnm%2fch8LuXnYmsa93FK4zAcXTN9jYB1nemq9bEq3JtxQhjGifWqr77%2b1caUMwDbmLNpBw%2bEJz1QG%2fmDZxkBUwUN%2bQ8nxZ2g8fC
Human Resources Business Partner Jobs Vacancy in South Africa at MultiChoice
Job Title Human Resources Business Partner / Practitioner
Company MultiChoice
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Randburg
Job Type Permanent
Equity Status African candidates
Number of Positions 2
Close Date: 09-Jan-2013
Special Requirements
Job Advert
Context Multi-national organization
Legislative requirements (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, etc.)
Dynamic/changing environment
MultiChoice policies and procedures
Labour legislation framework
Multi-cultural organisation
Customer focused environment
Best practice Human Resources environment
Employer of choice
High performance culture
Customers MultiChoice business units
MultiChoice employees
Employee bodies (MultiChoice Workplace Forum, Unions)
Recruitment agencies
External HR vendors
HR management
MultiChoice management
Human Resources team
Outputs Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy:
Acted as a business partner by embedding company HR strategy and by providing professional generalist HR guidance and support to client groups with the objective to add value to the business
People Management
Contributed to the business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
Diagnosed business challenges and together with HR COE craft solutions
Translated business and HR strategy into a clear annual HR operational plan
Implemented group wide initiatives/strategy
Designed and implemented Human Resources Policies and Procedures (Employee Relations, Recruitment & Selection)
Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation - recruitment, induction, L&D, EE planning, retention, career management, reward etc
Supported line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy
Facilitated line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
Facilitated and promote employee engagement and feedback
Provided expert advice and coaching to employees where appropriate
Managed and followed through on Employee Relations cases
Implemented Performance Management philosophy and processes
Transactional HR excellence - effective back office liaison
HR Reporting (monthly, training, assessments, projects)
Education & Experience Minimum 4 year’s experience in HR role(s) in a comparable environment
Degree
Understanding of Change Processes
Understanding of Performance Management and improvement processes
Hands-on exposure to the various Talent Management processes
Human Resources information systems understanding
Intimate understanding of Learning and development, including all processes
Basic Project Management skills
BCEA, Employment Equity, Labour Relations Act and Skills Development Act
Career development methodologies
Human Resources Development approaches
Human Resources and Company Policies and Procedures
Competencies Strong Communication (written and verbal)
Problem-Solving
Diplomacy and tact, discretion and confidentiality
Analytical/Diagnostic ability
Initiative
Service Orientation
Detail and process orientation
Cultural sensitivity
Ability to engage, inspire, and influence people
Interpersonal sensitivity
Approachability
Action orientated
Energy and drive
Ability to work independently
Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal applicants will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
To Apply:
http://careers.multichoice.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=040912-1¶ms=I%2fMJNVl5XQbRtbcP57AIae9Gp0r%2baDJzG8poNl9BPIDEw3tofJldH2AhjNkl2H4lzMNasQzQiSkJx4BVwAmSKmw0%2bVVcO7nUp1wIhsS3OGqbn91xHnuGfXHurVDfWDoC
Learning and Delivery Specialist Jobs Vacancy in South Africa at MultiChoice
Job Title Learning and Delivery Specialist
Company MultiChoice
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Randburg
Job Type Permanent
Equity Status African candidates
Number of Positions 1
Close Date: 09-Jan-2013
Special Requirements This position is open to the Employee Referral Scheme
Job Advert
Context We are currently looking for a Learning and Delivery Specialist to be based at our Randburg Head Office.
External and internal factors which influence the work environment, taking future conditions and strategic requirements into account.
Dynamic service industry
Operations environment
MultiChoice business process
Legislation (Skills Development Act, LRA)
Technology
Learning and Development
Customers Internal and external individuals or groups to whom products, services, programs and information must be provided
Service Providers
Departmental Managers
MultiChoice Business Units
Employee Bodies
All Staff
Outputs Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy
Conducted training needs analysis
Promote online learning as a blended learning solution
Facilitate Classroom Learning Interventions
Coach delegates
Projects Assistance
Administrate Training interventions
Facilitate products and soft skills training to both staff and agencies
Education & Experience Minimum ETDP qualification
Post Graduate qualification will be preferred
3-5 years corporate training experience
Competencies Knowledge
Sound business operations knowledge
Product and service knowledge
Soft skills training knowledge
Business processes
NQF and Skills Development understanding
Group and individual psychology knowledge
Computer knowledge
Market / Customer knowledge
Team behaviour understanding
Organisational and industry understanding
Theory of learning styles
Sound understanding of Bloom’s taxonomy and Kirk Patrick’s model of assessment
Learning methodologies and trends
Good understanding of e-learning
Future trends within the industry
ETDP qualification
Skills
Presentation skills
Facilitation skills
Interpersonal skills
Relationship building
Team work
Analytical thinking
Innovative
Independence
Good communication skills (written and verbal)
Assessor skills
Moderator skills
Computer skills
Report writing skills
Planning and organising
Personal Qualities
Flexibility
Quality driven
Drive and energy
Patience
Team player
Problem solving and analysis
Interpersonal sensitivity
Personal motivation
Patience
Confidentiality
Diplomacy
Integrity
Cultural diversity sensitivity
Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal applicants will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
To Apply:
http://careers.multichoice.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=230712-3¶ms=I%2fMJNVl5XQbRtbcP57AIaUI%2b3%2flzFUMPbH4qToNLS04%2f45g0ZjLfxGMNCool5OQtxPYWxJz0vctOxlINs3rA9YicaCgYjHFh3ULXXoBlqVDUX5%2fRS8gW3FRGkU2xYFjx
Montesorri Nursery School Directress Jobs Vacancy in South Africa at MultiChoice
Job Title Montesorri Nursery School Directress
Company MultiChoice
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Randburg
Job Type Permanent
Equity Status African candidates
Number of Positions 5
Close Date: 09-Jan-2013
Special Requirements
Job Advert
Context Health Regulations
Education Legalities
NQF
Montessori
Customers 0 – 5 year old Children/learners
Parents
MultiChoice Group
HR Division
Outputs Prepared daily environment
Daily Montessori presentation
Daily housekeeping
Observation and stimulation of children’s social, emotional and psychic needs
Administration and record keeping
Informed parents via comprehensive verbal and written feedback
Quarterly Progress meetings with parents
Active playground duty
Managing health and safety in the environment
Risk assessments
Identifying hazards
Ensured health & safety of Children
Ability to produce and maintain stimulating quality resources and visual aids
Spiritual preparation
Projects
Education & Experience Primary Qualification - Accredited Montessori Diploma
Secondary Qualification – Bachelor’s Degree / Higher Diploma in Education
Additional - Early Childhood Development (ECD) Diploma advantageous
First Aid certificate Level 1 essential
First Aid certificate Level 2 and/or 3 advantageous
Competencies FUNCTIONAL COMPETENCIES:
Health and Safety
Experience in handling 0-6 year age group
Nutritional knowledge
Administration knowledge
PC knowledge
Policies and procedures
BEHAVIORAL COMPETENCIES:
Professionalism, Integrity & Maturity
Attention to detail
Teamwork & Interpersonal
Communication
Planning & Organising
Flexibility & Adaptability
Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal applicants will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
To Apply:
http://careers.multichoice.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=130812-2¶ms=I%2fMJNVl5XQbRtbcP57AIaU1yCIqfoOsd7nrHbYgOzCnfP%2bvPchWwlNAnaEgOagDqhFX3nQLnxSnJGdqC0PQcipPllBPCD1xZ%2bzZjV8dnhsUGBzP2X6LQITY9lKJ8dEGI
Pharmacist Locum Jobs Vacancy in South Africa at Shoprite
Job Title: Pharmacist Locum (Limpopo) > Close Date: Not specified
Summary
Job Title Pharmacist Locum (Limpopo)
Job Type Classification Part Time
Location - Town / City Limpopo
Location - Province Limpopo
Location - Country South Africa
Job Advert
Purpose of the job
Medirite makes use of Pharmacist Locums to take responsibility for Pharmacies in selected Shoprite, Checkers & Checkers Hyper Stores in the Western Cape.
As Pharmacist Locum you will be required to amongst other:
1) Take responsibility as the On Duty Pharmacist and ensure compliance with all Good Pharmacy Practice requirements;
2) Ensuring ethical compliance with statutory legislation;
3) Patient counselling;
4) Drug interventions;
5) Overseeing the daily running of the store;
6) Supervising staff;
7) Being able to work on Unisolve; and
8) Cash and Banking.
Qualifications BPharm or equivalent Pharmaceutical Degree
Registration as a Pharmacist with the South African Pharmacy Council
Proof of Professional Indemnity Insurance
Experience
Experience in a retail pharmacy will be preferential
Knowledge
• Dispensing knowledge
• Knowledge of dispensing systems and ordering systems
Skills
Computer literacy – MS Office Package
Unisolve
Job objectives • Stock control
• Dispensing (under supervision of pharmacist)
• Administration
• Housekeeping
• Frontshop service
Competencies Essential
• Working with people
• Adhering to principles and values
• Relating and networking
• Presenting and communicating information
• Delivering results and meeting customer expectations
• Following instructions and procedures
• Coping with pressures and setbacks
Desirable
• Deciding and initiating action
• Applying professional and technical expertise
• Analysing
Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals
To Apply; https://www.shoprite.erecruit.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=261112-1¶ms=%2b8FHVRN1vN%2fuFbpSZoNa2Gdor0JvbWDJCqeLxWOVoX5lI4Z2N%2f%2be%2b0LJhMXad5JPGd%2bjpW%2brNsf0rFK3ekkEm8ot3knGKQFLuozXSZGD58%2bi77T0mZ4JZmoIojmWbydG
Senior Planner Lingerie Jobs Vacancy in South Africa at Woolworths
Job Title: Senior Planner: Lingerie
REF: PM/BL/Senior Planner: Lingerie/Western Cape/121212
Recruiter: Woolworths (Pty) Ltd Updated on: 2012-12-19 00:00:00
Start Date: 2012-12-12 End Date: 2012-12-24
AA/EE: Applicable Contract Permanent
Location: Western Cape Available: ASAP
Category: Retail Offer: Market Related
Reporting To: N/A Job Grade: Middle Mgt & Specialists
Division: Planning and Marketing Positions: 1
Introduction
To develop, implement, control and revise / adjust all elements of merchandise planning to ensure profitability and sufficient servicing of stores. Coach and mentor Assistant Planners and support change initiatives within the group.
Minimum Requirements
· Relevant business diploma / degree (Retail business management / BCom / Clothing management / BScience / BA)· 5-8 years planning experience
· Extensive Retail knowledge
· Technically strong merchandising skills
· Merchant and retail ability: demonstrates a thorough knowledge of the market place, competitors and customer needs
· Knowledge of business IT systems (including Forecasting and Replenishment, RMS etc)
· Knowledge of Product lead times to formulate a working critical path
· Ability to formulate strategies and implement shorter-term tactical plans that are cost – effective efficient and realistic · Analytical and interpretative ability
· Business acumen: an understanding of business processes and how sales are generated and the ability to achieve
these goals
· Computer literate: advanced Excel Skills and ability to operate in a Windows based environment
· Ability to coach, mentor and train
· Enterprise leadership
· Assertiveness and influencing ability
· Effective communication and interpersonal skills
· Results driven and proactive
· Ability to work in a pressurised environment
· Team Player
In accordance with Woolworths, Employment Equity approach, preference will be given to candidates from designated groups
Job Specification
· Strategic planning
· Develop and implement Merchandise, Range, Stock and intake Planning
· Sales Budgeting
· Production management and supplier operations
· Analysing sales performance, stock and planned availability i.e. in season trade
· Managing and developing Store Planners
· Coaching and developing Assistant Planners
To Apply: http://woolworths.pnet.co.za/index.php?s=advert_view&g=3910&x=1599835&i=1832&pop=1
Buyer II Fruit Job Vacancy in South Africa at Woolworths
Job Title: Buyer II: Fruit
REF: FOOD/NB/Buyer II: Fruit/Cape Town/141212
Recruiter: Woolworths (Pty) Ltd Updated on: 2012-12-19 00:00:00
Start Date: 2012-12-14 End Date: 2013-01-16
AA/EE: Applicable Contract Permanent
Location: Cape Town Available: a.s.a.p.
Category: Fmcg Offer: market related
Reporting To: Line Manager Job Grade: Middle Mgt & Specialists
Division: Foods Positions: 1
Introduction
Source and buy product in support of the Category and Food Strategies, through effective supplier and profit management. Be driven by financial achievement.
Minimum Requirements
Relevant commercial degree / diploma
Minimum of 5 years buying experience in the Fruit industry
Proven experience in managing a Foods/FMCG department.
Proven sourcing and supplier management experience
Proven ability to provide tactical input and deliver the category operating plan.
Strong integrator and the ability to work in a Matrix structure.
Strong negotiation and financial management skills.
Proven ability to deliver the following category KPIs (ie. market share, sales growth, margin, ROS, availability)
Understanding of Supply Chain processes and principles
In depth understanding and application of Woolworths' quality standards
Job Specification
Give input to and implement departmental and supplier strategies
Establish a commercially viable product range strategy and manage the implementation thereof
Develop good working relationships with suppliers and other key stakeholders
Review internal Woolworths performance data (sales, profit, market share, market size etc.) for the department and make comparisons against competition ito range, price, promotions and product development
Identify and prioritise the key commercial strategies and accompanying quantifiable goals and KPI's for the department in line with category operating plan
Ensure internal and external colleagues understand and work to deliver the department category plan
Review department performance versus Department Scorecards on a regular basis and inform key stakeholders
Manage financial accountabilities; margins (including strategic buy-in opportunities in consultation with Merchandise Planning), incentives, settlement discounts, departmental charges, sample account, buyer losses, etc.
Negotiate price, promotional price and new lines, taking into account price tiering / product positioning and financial targets
Integrate with Sales Management to draw up and implement Promotional Calendar. Plan and implement promotional strategies and ensure supplier delivery
Establish category price position while applying an understanding of customer price perception, impacts on KVIs, and of competitor pricing
Availability: Manage short and long term availability per category and per supply
To Apply: http://woolworths.pnet.co.za/index.php?s=advert_view&g=3910&x=1626642&i=1837&pop=1
Senior Product Technologist Brands Job Vacancy in South Africa at Woolworths
Job Title: Senior Product Technologist: Brands
REF: CBGM/BL/Senior Product Technologist: Brands/Western Cape/191212
Recruiter: Woolworths (Pty) Ltd Updated on: 2012-12-19 09:58:59
Start Date: 2012-12-19 End Date: 2012-12-31
AA/EE: Applicable Contract Permanent
Location: Western Cape Available: ASAP
Category: Retail Offer: Market Related
Reporting To: N/A Job Grade: Middle Mgt & Specialists
Division: Clothes, Buying and General Merchandise Positions: 1
Introduction
To manage the technical performance of fabrics and garments for Women’s and Menswear, by ensuring adherence to Woolworths Technical standards. To implement fabric and garment initiatives / innovation into the buying groups to enhance the performance and aesthetics of the product.
To be actively involved in managing the end to end process for all product within the individuals area of responsibility.
Minimum Requirements
A recognised tertiary qualification (ideally in clothing and production management).
5 - 8 years Garment Technology with fabric experience ideally gained in retail or manufacturing.
Proven competence in working with Womenswear & Menswear.
Good knowledge of and experience in yarns andfabric production.
Experience and knowledge of dyeing, printing, finishing, testing methods and standards would be highly advantageous.
Passion for quality and standards.
Effective communication and influencing ability.
Ability to work within a team.
Innovative / problem solving ability.
Logical and systematic.
Analytical / Interpretative ability.
Results driven and proactive with the ability to thrive under pressure
Delivery focused.
Demonstrates attention to detail and reacts to business and customer issues within their function.
Manages work in a positive and consistent way that creates a challenging growth experience.
Plays a leading role in managing and implementing initiatives at a functional level.
Computer literate.
In accordance with our Woolworths EE requirements, preference will be given to candidates from designated groups
Job Specification
Enhancing and updating the Buying Group's existing garments and fabrics through identifying and implementing relevant technology innovation.
Analysing customer feedback to improve product reliability.
Providing general and broad garment & fabric knowledge to the Buying Groups.
Management of the garment & fabric processes during the manufacturing of products.
Managing the day to day relationships with the suppliers to ensure that they are operating to the required technical standards.
Develop and manage product specifications and technical packs to ensure products meet aesthetic and technical expectations.
Joint ownership of garment processes with the buying group and ensure adherence to critical path.
Manage and implement the Woolworths safety policy.
Work with industry on new product developments and introduce innovation into existingranges (Product).
Monitoring and continuously improving quality.
Develop fabric and fabric finishes.
To Apply: http://woolworths.pnet.co.za/index.php?s=advert_view&g=3910&x=1599835&i=1842&pop=1
Senior Global Platforms Manager Jobs Vacancy in South Africa at MTN Group
Job Title: Senior Manager – Global Platforms
South Africa , Innovation Centre
Job Mission
• Develop global product strategy, portfolio and roadmap/Go-to-market strategy for Global Platforms(which includes Cloud Services, M2M and Locap Exportable Products), across various service models e.g. IaaS, SaaS, Naas, SECaaS, and Machine to Machine
KPA Duties
Key Tasks: • Define Cloud Services, Local exportable products & Machine to Machine Go-to-market strategy focusing on innovation and revenue streams, working hand in hand with product managers of MTN Nigeria and South Africa • Coordinate with the different areas of the company for the procurement, implementation and monitoring services, especially with technical areas • Lead a team of global experts and virtual teams around the world that are tasked to identify strategic partners for delivery of new products and services that can be implemented across MTN OpCos for the Services portfolio • Define the global partner and vendor ecosystem for solutions: Iaas, Naas, Caas, SEaas, M2M • Manage complete product lifecycle for global platforms from feasibility assessment and new product development to subsequent product evolution and enhancement • Define pricing of solutions, including internal OpCo pricing and business case • Define SLAs and customer-specific reporting of this service, both internal (OpCos) and external end customers • Produce documentation of service: marketing manuals, annexes to contracts (Service Description, Manual of Operations, Pricing, Terms of Service), training documentation and business presentations • Evaluate and assess solutions to meet clients needs and determine which deployment models best captures the business essence of the client Supervisory / Leadership / Managerial Tasks: • Lead a team of developerdSet goals and objectives for direct reports, monitor progress and maintain motivation • Manage performance of team. • Possess the authority; presence and integrity to command respect from colleagues and from external contacts • Planning and organising • Foster Team and independent work • Foster cross functional collaboration between IT, products, technology , Sales and marketing to deliver ENTERPRISE services Role Dependencies: • Negotiate with services programmes and providers to enhance the product porfolio • Group enterpriseupport of the ENTERPRISE strategy and other significant business unit • Group IT, Group Technology, Group Products and Services • Multinational Companies and Strategic partnerships.
Requirements
• BSC IT/Computer Engineering • MBA/Business qualification preferred
• 10+ years overall IT experience with a good technical background, of which 3+ years in services in a marketing role • Very good understanding of Network Protocols • Experience in leading Application development on platforms like Amazon, Rackspace, Google Apps Engine, Sierra Wireless, Jasper wireless Knowledge: • Excellent understanding of Cloud Services • Understanding of IT managed service market • Understanding of key verticals
• Strategic thinking • Commercial acumen and financial competency • Commercial skills • Partner management
Reference No:IRC96746
Position Type: Permanent
Affirmative Action: Y
Salary: -
Additional: Behavioural qualities: • Able to motivate and inspire • Presence and charisma • High energy levels • Leadership and persuasion
Applications close 2013-01-07
To Apply; http://www.mtn.com/Careers/Pages/Vacanciess.aspx
Senior HR Operations Manager Jobs Vacancy at MTN Group in South Africa
Job Title: Senior Manager: HR Operations
South Africa , Innovation Centre
Job Mission
Construct, fine-tune and implement Group HR strategy & systems to service MTN core.
KPA Duties
Task Complexity: ? Guide Group Executives on all HR related matters. ? Co-develop OD solutions to support line ? Accountable for HR systems (e.g. Oracle) and day-day HR data management (reporting) and inputs (including IPF, OTA, self service support etc.); Manage headcount targets. ? Propose innovate delivery mechanisms and engagement practices aligned the to Employee Value Proposition. ? Implement HR services, support and ensure governance at operational level, of PPP’s ? Ensure accuracy of HR Management information and timeous availability. ? Develop and implement HR service support action plans aligned to the overall MTN Group HR strategy and business plan. ? Develop and implement HR operational service delivery to business in line with best practice standards and turnaround times. ? Align people connection in operations to the MTN Values and performance targets. ? Ensure Employee Satisfaction feedback actioned by respective line managers. ? Manage effective recruitment and selection of staff for best fit choices and appointments at core. ? Manage Industrial and Employee relations. ? Manage departmental reorganisation as and when required. ? Drive Manco’s compliance to all labour legislations ? Manage the transformation process including Employment Equity ? Manage and ensure Staff retention, in line with MTN practice. ? Utilize OD, learning and development, Rem, Human capital resources as and when required. ? Connect external HR suppliers with the HR Core Services for verification & accreditation to MTN HR group supplier & consultant standards. ? Participate in the HR operational business plan execution whilst ensuring strategic alignment and integration. ? Understand and interpret the operational HR core needs and utilize the appropriate centers of excellences, policies, procedures, practices and tools, systems, technologies and interventions for needs fulfilment ? Direct Manco Culture Forums Supervisory Complexity: ? Ensure compliance of Human Resources Policies and Procedures ? Authorization and co-ordination of leave, travel, schooling, medical facilities for staff, emergency evacuations. ? Co-ordinate the requirements between HR and line such as Performance Agreements, IDP, PIP and so on. Leadership Complexity: ? Advise the HR specialist areas of product and solution requirements and specifications. ? Advise MTN management of employee relation’s issues. ? Advise and direct the HR Advisors in operational issues. Managerial complexity: ? Manage the accommodation, logistics and contractual requirements of expat staff. ? Manage the performance and deliverables of HR Advisors and support staff. ? Manage the industrial relations actions, industrial interventions, and oversee the disciplinary procedures & processes.
Requirements
Post Graduate Degree (Human Resources) Knowledge: • Contract law, • Local labour law • HR policies and procedures • Industrial Relations
Five years experience in multinational operating environment in an HR Generalist role with extensive exposure in : • Industrial relations • Transformation and EE • CCMA/Labour Court • Drafting of policy and contracts • Employee assistance programmes • HR Administration
• Financial Acumen • Negotiation skills • Conflict resolution • Understanding of diversity • Analytical skills • Problem Solving Skills • Interpersonal skills • Communication Skills • Decision making • Strategic Planning
Reference No:IRC96767
Position Type: Permanent
Affirmative Action: Y
Salary: -
Additional: Behavioural qualities: • Commitment • Integrity • Decisiveness • Detail orientation • Systematic • Resourceful
Applications close 2013-01-07
To Apply: http://www.mtn.com/Careers/Pages/Vacanciess.aspx
Network Planning & Optimisation Manager Jobs Vacancy in South Africa at MTN Group
Job Title: Manager: Network Planning & Optimisation
South Africa , Constantia Office Park
Job Mission
•The position exists to ensure effective management of all major technical projects. To understand the customer requirements and to translate these to the network team and translate into capacity •It also exists to ensure anticipation on the design, development and capacity management of the company core network and ensures that technical infrastructure can support the products sold and offered.
KPA Duties
Operational effectiveness •Manage post-sales support and maintenance of key client networks, with the help of Customer Implementation team(CIT) •Manage effective network support (Technical and Commercial) and put forward recommendations regarding the client network, •Manage core network functions where they have an indirect impact on existing client services, and escalate network failures and maintenance. •Managing network failures, both on a core level as well as customer level •Take action to prevent the recurrence of problems. •Ensure that resolved problems are communicated to the relevant account management team at all times ( including Account Managers) Customer relations •Update clients on regular basis, on technologies, and network. (fixed of once every 6 weeks meetings) •Understand customer business and technology needs and input into the development of solutions •Ensure that capacity and capability are aligned to client needs •Contribute towards initiating change to continually improve all aspects of service delivery •Ensure all customer queries are attended to and resolved within agreed SLA’s •Consider the implications of actions to be taken for the customer / the effect of actions on the customer and provide advice on the best approach to reach the best results •Attend Service Level Review meetings with clients when required. •Adopt a proactive approach to prevent problems from arising in the future. •Maintain relations with the technical managers, decision influencers of the clients business. General •Deal with problem situations that arise timeously and efficiently, displaying effective time management and time allocation according to project deadline. •Be a quality check to Identify and prepare relevant information and data for internal reporting (to the business) and external reporting (to the client) •Establish and maintain quality standards that will enhance the customer experience and cost efficiency •Contribute towards continuous improvement and innovation at process and procedure level, providing input and recommendations into ways of fine tuning systems and processes in line with changing work practices, and operational effectiveness Supervisory / Leadership / Managerial Complexity: •Recruit, develop and retain people with outstanding skills, qualifications and potential •Define the divisional KPAs and KPIs that will be cascaded down to the project area •Performance management and identification of training needs •Accountable for a customer centric culture and shift to legendary service provision •Employee relations and collaborative teamwork •Coaching, mentoring and guidance of subordinates •Build professionalism, loyalty and commitment to the organization within the project team •Communicate actively and effectively resolving any potential conflicts that may arise •Living the MTN Brand – changing and influence employees behaviour •Effective conflict resolution •Mentor and enable others, assisting with coaching and problem solving where required. •Communicate actively and effectively resolving any potential conflicts that may arise, and sharing and providing relevant information. •Develop supportive relationships and encourage a team spirit. •Enforce a customer-centric approach. •Pro-actively involve engineers on all allocated accounts •Ensure effective cross-functional team work in order to optimise workflow
Requirements
•Matric plus Relevant technical qualification or BSc in Computer Science •CCIE Written advantageous •Juniper certification advantageous
•Minimum 5 years experience in ISP working environment, which should encompass: •Minimum 4 year experience in Network related experience, which includes routing protocols, such as BGP, ISIS, etc •Project management exposure •UNIX based systems •Cisco and Cisco technologies and products •Juniper and Juniper technologies •Scripting •Working with ATM infrastructure •Working on Martis infrastructure •Worked on metro type links •Strong switching background •Fibre infrastructure and technologies •Network Transmission exposure beneficial •GSM exposure ( GGSN/SGSN)
•Networking skills •Communication skills •Diplomacy and resilience •Good presentation skills •Good Communications skills •Can motivate people to deliver for them •Identify new ideas •Business Strategy, product planning and product development in support of strategy •Conflict management skills
Reference No:IRC89908
Position Type: Permanent
Affirmative Action: N
Salary: -
Additional: Behavioural qualities: •Accountability •Relationship builder – strong people-focus •Relationship building both internal and external •Integrity •Effective Communicator. •Ability to handle fast pace and rapid change Consultative approach •Methodical and systematic •Independent-minded •Emotional intelligence •Ability to work well within a team •Consultative approach •Resilience – to repeatedly challenge despite setbacks and resistance •Focused and priority driven – staying focused amidst the multiple demands and expectations •Innovative •Customer centricity •Decisive •Diplomacy and tact •Operate with integrity (high ethics)Knowledge: •A broad understanding of the ISP and Network Provider business environment •IP routing, WANs and LAN/Campus Switched fabric •Understanding of IT technology and services •An understanding of the principles of effective customer services processes •Knowledge of the markets within South Africa •In depth knowledge of the range of corporate business partners •High knowledge of the legal and regulatory environment governing Telecommunication in South Africa •In depth understanding of technology and services •Internal policies and procedures •Corporate IT technologies, environments and demands •Service provider environment •Data centre environment •Understanding of GSM trends and technologies •Understanding of e-commerce and process •Project Management Methodology
Applications close 2012-12-28
TO APPLY:
http://www.mtn.com/Careers/Pages/Vacanciess.aspx
Senior Enterprise Support Manager Jobs Vacancy in South Africa at MTN Group
Job Title: Senior Manager – Enterprise Support
South Africa , Innovation Centre
Job Mission
• Provide strategic and tactical direction to the rest of the Group Enterprise Business Unit team and manage the market insights, customer analytics, financial and business case analysis portfolios.
KPA Duties
• To direct and assist all Opco’s on the implementation of key Global Enterprise initiatives and operational challenges • Lead insight based decision making in the Enterprise Business Unit • To manage strategic Global Enterprise Projects across the Group. • Offer critical input for business cases for product development and sales opportunities • Establish a system to maintain profitability for all initiatives in the Group Enterprise Business Unit • Establish strategic marketing for the enterprise business unit • To manage and coordinate the Group Enterprise supplier contracts and budget • Create standard legal documentation for customer, vendor, partner contracts • Create license agreements, customer terms & conditions for product & services • Establish Group Enterprise Business Unit reporting for products performance, project updates, executive forums, sales pipelines etc • Able to drive and deliver business cases for success implementation of Enterprise strategy • Establish success metrics; measures and work with analytics to report progress against success metrics • Analyze the available data and create comprehensive tools/reports to be leveraged by key stakeholders in Marketing to enhance the products and services created by the group ICT division • Support senior executives and leaders in providing research for mergers and acquisitions, strategic planning, market positioning and other ad hoc requests • Prioritize and managed the distribution of competitive and market data to the organization to ensure information is timely and up to date • Manage market and competitive intelligence employees Supervisory / Leadership / Managerial Tasks: • Set goals and objectives for direct reports, monitor progress and maintain motivation • Manage performance of team. • Possess the authority; presence and integrity to command respect from colleagues and from external contacts • Planning and organising • Foster Team and independent work • Foster cross functional collaboration between IT, products, technology , Sales and marketing to deliver ENTERPRISE services Role Dependencies: • Group enterprise support of the Enterprise strategy and other significant business unit • Group IT, Group Technology, Group Products and Services • Multinational Companies and Strategic partnerships Vulnerabilities (control span) • Embargoed countries and US product restrain • No direct control over OpCo’s marketing approach to Enterprise . • Limited resources and skills in some operations. • Rapid growth of the products and services MTN Group. • Heavy reliance on collaboration and partnerships to deliver Enterprise.
Requirements
• Business/Science degree with some commercial higher level qualification preferred Training: • Financial management • Regulatory and legal • Research skills • MS Office
• 8-10 years experience of competitive and market analysis and/or product marketing experience • Very good understanding of Network Protocols • Experience in leading Application development on platforms like Amazon, Rackspace, Google Apps Engine, Sierra Wireless, Jasper wireless Knowledge: • Telecoms and ICT industry • Knowledge of African markets • Knowledge of verticals in focus • Regulatory knowledge
• Analytical skills • Experience working with analysts and using secondary research • Multi-tasking • Presentation skills
Reference No:EV01
Position Type: Permanent
Affirmative Action: Y
Salary: -
Additional: Behavioural qualities: • Able to motivate and inspire • Presence and charisma • High energy levels • Leadership and persuasion
Applications close 2013-01-01
To Apply:
http://www.mtn.com/Careers/Pages/Vacanciess.aspx
Data Solution Service Representative Jobs Vacancy in South Africa at MTN Group
Job Title: Data Solution Service Representative
South Africa , Polokwane
Job Mission
?Assist clients with data queries, handset functionality, Smartphone, email activations and set up including training on MTN service products. ?Selling and up-selling of Data products and other services as per MTN promotions, ICT Solutions
KPA Duties
Task Complexity: Customer Training ? Assist customers with product/service knowledge ? Train customers on appropriate use of handsets ? Assist customers with the use and understanding of the Smartphone solution ? Assist customers with backing up and storage of information including the transfer of information Device Set up and fault finding ? Assist customers in setting up their devices eg, email,GPS, video calling,data cards, handsets ? Assist with set up and subscription of Smartphone solutions e.g. App Stores ? Assist with the set up of laptops and modems for connectivity Employee Training ? Informal training of staff on new products and services ? Create an information pack for staff ? Finalise sale of data products Internal processes ? Identify and facilitate improvement opportunities and initiatives at system, process and procedural level to drive optimal and efficient sales and service levels Ensure effective methods and standards are in place for delivery of customer experience as defined by MTN SA ? Identify, resolve or escalate business risks accordingly ? Maintain Client details on CRM system Customer Satisfaction ? Establish and build relationships with all relevant stakeholders ? Align service delivery to changing market segments ? Understand customer needs and develop and fine-tune systems accordingly ? Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures ? Put contingency plans in place to prevent delays and enhance the customer experience ? Adopt a proactive approach to prevent problems from arising in the future ? Initiate change to continually improve all aspects of service delivery ? Drive continuous improvement as an important element of service delivery ? Deliver measurable results
Requirements
? Matric ? Telecommunications diploma/ certificate advantageous ? IT Degree/ Diploma/ N4 Certificate
Skills / physical competencies: ? Coaching skills ? Co-ordination skills ? Evaluate customer data training requirements ? Handling of queries and complaints ? Computer skills ? Software installation
Behavioural qualities: ? Self motivated and self managed ? "Hands-On" ? Responds well under pressure ? Ethical and fair ? Self-managed ? Assertive – being tough when necessary without fear or favour ? Resilience – to repeatedly challenge despite setbacks and resistance ? Proactivity / initiative – to introduce ongoing changes to maximise productivity and influence the future ? Focused and priority driven – staying focused amidst the multiple demands and expectations ? Innovative ? Customer centricity ? Highly driven and motivated individual, with strong personal presence, integrity and resilience ? Decisive ? Action-oriented ? Diplomacy and tact ? Relationship builder – strong people focus ? Operate with integrity (high ethics) ? Pressure tolerance ? Consultative ? Perseverance ? Team-orientation Knowledge: ? Data products ? MTN as a company ? MTN products ? A broad understanding of the MTN business ? An good understanding of sales and customer service processes ? In-depth knowledge of the following MTN products and services
Reference No:IRC93786
Position Type: Permanent
Affirmative Action: N
Salary: -
Additional: General working conditions/ Inherent requirements/ Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.) Please be specific when listing conditions, requirements, tools of trade and use of motor vehicle/ travel allowances. ? After hours when required ? Drivers license ? Specific tools to facilitate the data training ? Travelling to customers may be required Preference will be given to EE Candidates, in accordance with the EE Plan.
Applications close 2012-12-31
To Apply: http://www.mtn.com/Careers/Pages/Vacanciess.aspx
Tuesday, 4 December 2012
Personal Assistant Jobs at Metropolitan Life in South Africa
Job Title: Personal Assistant (Reference # 10673)
Position Purpose
To provide an effective and efficient administrative, secretarial and operational assistant function to support Heads: Union Market Segment – Momentum Employee Benefits (Parktown).
Experience & Qualifications
• Matric / Grade 12
• 3 – 5 years Executive Secretary or Personal Assistant exp.
• Relevant diploma or degree
• Financial Industry Experience an adv.
Work Output
Perspective: Process
• Book meetings, venues, take messages and handle queries (not too technical)
• Manage diaries using Outlook
• Deal with multiple e-mail in-boxes to identify issues that need urgent attention
• Manage mail and faxes
• General administrative duties i.e. collating information for monthly reports
• Prepare documentation for authorisation
• Data Capturing
• Copying and binding documents
• Update and populate Excel spreadsheets and prepare PowerPoint presentations
• Support with the managing of calendar and effectively schedule appointments..
• Collaborate in supporting two-way communication between various internal and external stakeholders.
• Set-up and provide refreshments for meetings and / or presentations.
Perspective: Finance
• Identify risks to the company and escalate accordingly.
Perspective: Client Services
• Deal promptly with client requests in a competent, efficient and professional manner.
Perspective: People
• Drive and support effective teamwork within the department.
• Engage in appropriate training interventions to promote own professional development.
• Ensure to demonstrate the company’s values on a daily basis.
Competencies Required
• Accountability
• Adaptability
• Organisation and Attention to Detail
• People Skills: Ability to effectively deal with Diverse Managers
• Customer Orientation
• Communicating with Impact
• Business Administration Skills
• Business Writing Skills
• Events and Meeting Coordination
How to apply
Internal applicants:
Sign on to PeopleSoft > Recruiting Activities > Careers
External applicants:
Go to our website
www.momentum.co.za
> Goto: Current Vacancies > Current Vacancies
Assistance with online applications:
PeopleSoft Helpdesk (021) 940 5169
Contact Person:
Julie Hendricks
Telephone:
0114857385
Closing Date:
31 December 2012
Please state clearly for which position you are applying as well as the reference number in all communications. The remuneration will be commensurate with the successful applicant's experience, qualification and skills.
Member Retention Specialist Jobs at Metropolitan Life in Centurion
Job Title: Member Retention Specialist (Reference # 10447)
Position Purpose
Provide an effective and efficient service to clients by contacting clients/ financial advisors and reinstating policies and preventing replacements.
Experience & Qualifications
Matric/Grade 12
Up to 2 years
1 – 2 years product and system knowledge
Work Output
Internal Collaboration: Effective and consistent service delivery and support to all internal clients
External Customer Satisfaction: Effective and consistent service delivery and support to external clients
Customer Engagement/ Retention: Engagement/Retention of clients within current portfolio
Lapse Process: Number of successful policy reinstatements
Replacement/Cancellation Process : The number successful replacements saves per month
Performance and Development Manage own performance and development
Values. Live the Momentum values namely Accountability, Diversity, Excellence, Integrity, Innovation & Teamwork
Risk/Opportunity identification related to Expenses and Revenue: 1. Identify financial and business risks to the company and escalate accordingly. 2. Minimise the company's loss by controlling excessive wastage. 3. Contain costs within budget parameters
Knowledge: The retention specialist is required to maintain the following criteria with regards to accreditation: a.Product (80%)b.Competitor (70%) c.Systems (95%)
Additional Requirements
Financial Planning Institute
Regulatory Exams
English
Competencies Required
Relating and Networking
Persuading and Influencing
Presenting and Communicating Information
Creating and Innovating
Planning and Organising
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Adapting and Responding to change
Coping with Pressures and Setbacks
How to apply
Internal applicants:
Sign on to PeopleSoft > Recruiting Activities > Careers
External applicants:
Go to our website
www.momentum.co.za
> Goto: Current Vacancies > Current Vacancies
Assistance with online applications:
PeopleSoft Helpdesk (021) 940 5169
Contact Person:
Elana Du Preez
Telephone:
0126844139
Closing Date:
31 Dec 2012
Please state clearly for which position you are applying as well as the reference number in all communications. The remuneration will be commensurate with the successful applicant's experience, qualification and skills.
Case Manager Oncology Jobs Vacancy at Metropolitan Life in Bloemfontein
Job Title: Case Manager Oncology: DRM (Reference # 9278) Metropolitan Health Job Band:6
Introduction
This position will report to the DRM: Team Leader and is based in Braamfontein. The successful candidate will be required to manage clinical risk of oncology patients through the authorisation of clinically appropriate treatment and outbound interventions and will also be responsible for providing cost effective medical care, support and empowerment to patients to ensure a good quality of life across all Disease Management Programmes.
The Incumbent will be responsible for:
Liaising with patients, providers and Oncology Disease Management companies
Answering all queries related to Oncology management
Following up decisions with Providers and/or 3rd parties
Assisting with Oncology Pre-Authorisation
Monitoring the progress of patients on the Oncology programme
Maintaining relationships with 3rd parties
Assisting with early detection programmes
Facilitating reports to 3rd parties and the schemes
Initiating outbound contact with patients and providers where appropriate
Identifying and developing Clinical Guidelines
Authorising appropriate and cost effective medical care and treatment
Participating in the identification of clinical guidelines
Researching, designing and developing material relevant to promoting awareness of health promotions
Identifying all compliance risks
Educating and guiding all members regarding health care and their benefits
Supporting budget control and cost containment of health management programmes
Assisting with registration on various programmes to ensure quality of life for patients with life threatening diseases
Dealing promptly with client requests in a competent, efficient and professional manner
Liaising with specialists to gain their insight into assessing risks
Communicating with providers to improve the cost efficiencies of health care delivery
The applicant should meet these requirements:
Registered Nurse or Enrolled Nurse qualification or other clinical qualification with experience in private Oncology management
Minimum of 4 years clinical industry experience, preference will be given to candidates with Oncology management experience
Good understanding of the medical aid industry i.e. trends, competitors, legislation
Previous experience in a Managed Care environment an advantage
Afrikaans as a first language preferable
Fully computer literate
Competencies Required
Telephone etiquette & Communication – verbal and written
Creative and innovative
Document writing & Information gathering
Problem solving & Planning Skills
Time management
Willingness to learn
Relationship Building & People skills
Confidentiality & Accountability
Self-starter
Quality conscious
Responsibility and ownership
Organization and Attention to Detail Empathy
Customer & Results Orientation
Business Administration Skills
Teamwork and Cooperation
Industry Related Knowledge (Healthcare)
Additional Information
Shortlisted candidates will be subject to the following statutory checks:
ITC
Criminal
Reference
Qualification
How to apply
Internal applicants:
Sign on to PeopleSoft > Recruiting Activities > Careers
External applicants:
Go to our website
www.mhg.co.za
> Careers at Metropolitan Health> Vacancies
Assistance with online applications:
PeopleSoft Helpdesk (021) 940 5169
Contact Person:
Thembeka Mqanto
Telephone:
0123044507
Closing Date:
31 December 2012
Please state clearly for which position you are applying as well as the reference number in all communications. The job grade and remuneration will be commensurate with the successful applicant's experience, qualification and skills.
All MMI Employees must submit their CV's on People Soft.
Contact Details
First preference will be given to candidates registered with the Redeployment Centre for this vacancy.
Kindly forward your updated CV to redeployment@mhg.co.za and indicate the reference number and name of the position on the email subject line
Ex Gratia Administrative Assistant Jobs Opportunity at Metropolitan Life in Cape Town
Job Title: Ex Gratia Administrative Assistant - Temporary (Reference # 10654) Metropolitan Health Job Band:4
Introduction
An exciting opportunity awaits a performance driven and client focused individual, to undertake an exciting Ex Gratia Administration role in a highly deadline orientated environment.
The Incumbent will be responsible for:
Managing telephone enquiries
Capturing of data as well as maintaining existing data on the system
Managing first line queries regarding ex gratia queries
Managing correspondence, member letters, monthly follow-up letters
E-mail communications and maintenance of faxes and ex gratia e-mail inboxes
Assisting with maintenance of stats
Scanning and archiving of all ex gratia cases
Performing any administrative duty delegated by the Team Leader/Manager
Coordination and cooperation with the Claims Department
Loading of claim filters
Identifying and reassessing of incorrectly processed claims
Liaising directly with service providers, members and business partners
The applicant should meet these requirements:
Matric or equivalent
2-3 years’ experience in a Call Centre, Claims, or Correspondence environment is essential
Experience in the writing of correspondence and the use of email for communication purposes
Extensive computer experience on Ms Word and Outlook
Extensive experience in the loading of filters and processing of claims
Competencies Required
Excellent communication skills (written and verbal)
Detail orientation
Client service orientation
Excellent planning and organising skills
Ability to work in a team
Additional Information
Shortlisted candidates will be subjected to the following statutory checks:
ITC
Criminal
Qualification
References
How to apply
Internal applicants:
Sign on to PeopleSoft > Recruiting Activities > Careers
External applicants:
Go to our website
www.mhg.co.za
> Careers at Metropolitan Health> Vacancies
Assistance with online applications:
PeopleSoft Helpdesk (021) 940 5169
Contact Person:
Lynn Jacobus
Telephone:
0214804521
Closing Date:
31 December 2012
Please state clearly for which position you are applying as well as the reference number in all communications. The job grade and remuneration will be commensurate with the successful applicant's experience, qualification and skills.
Senior Manager Business Sales Jobs Vacancy at Cell C South Africa in Johannesburg
Job Title: Senior Manager Business Sales
Functional Area: Commercial
City: Johannesburg
Contract Type: Permanent
About Cell C
Cell C (Pty) Ltd is an award-winning mobile network operator in South Africa, with more than 7 million customers. Cell C is committed to providing reliable voice and high speed data services with its advanced HSPA+ network. Cell C vision is to understand the way of life of its customers better than anybody else, and tailor solutions around them to enhance lifestyle and improve livelihoods. Cell C is also South Africa's most empowered telecommunications company in terms of equity ownership. For more information, please visit www.cellc.co.za
Purpose of the Job
Directs sales staff and activities, and plans, develops, and establishes policies and objectives of sales function in accordance with strategic objectives of the Cell C Corporate and SME division, and provide operational support to business partners
Key Duties & Responsibilities
Sales Strategy and Planning Participate in the planning, development, implementation, and evaluation of strategic business and performance goals for the Corporate and SME organization Confer with organization officials to plan sales objectives, to develop sales policies and to coordinate functions Evaluate the market position of competing products, services, and organizations and their marketing and sales techniques Devise sales strategies and promotions to obtain maximum sales volume and value Customer & Partner Management Develop and manage relationships with customers and business partners Identify key needs of partners and customers and implement programs to meet the needs where possible Develop annual engagement strategy and hospitality & training program Provide operational channel support to business partners Ensure high level of client satisfaction by maintaining regular client contact Sales and Performance management Develop remuneration and rewards structures to drive performance, including commission structures and incentive programs Monitor sales performance for all contributing channels, from all regions, on an ongoing basis Detect low performance early and take corrective action to turn this around Develop tactical incentive programs to drive performance Operations Management and Channel Support Oversee the design, operation, and improvement of the system that creates and delivers the Corporate and SME organization's products or services to the sales force Collaborate in the planning and formulation of Corporate and SME organization policies and practices Interpret and enforce company policy and processes Oversee and adjust the Corporate and SME organization's processes and operations as necessary to ensure efficient and effective execution of policies and procedures Direct preparation of reports and provide reports as required to Executive management Personnel Management Direct performance of sales personnel Recruit, hire, train staff, evaluate employee performance Recommend or initiate promotions, transfers, and disciplinary action Establish and evaluate Key Performance Indicators. Provide an advisory and support function. Initiate the appropriate Labour Relation action required within section. Uphold HR policies and procedures. Conduct performance appraisals Health and Safety Compliance Strictly apply and adhere to Cell C Health and Safety procedures and rules. Manage conformance to Cell C Health, Safety and Environmental standards. Manage, identify and minimize Cell C’s exposure to operational risk. Monitor, investigate and report all health and safety matters and incidents. Ensure the appointment of the SHE representative, First-aiders and evacuation marshals as per legislation and Cell C requirements. Budget Management Prepare the budget within area of control. Manage the approved budget for area. Prepare cost tracking and variation reports. Make recommendations for budget affecting change requests. Inform Management timeously of potential over-spend. Perform any related duties as requested by Management
Skills & Experience
•8 - 10 years experience in Sales preferably Telecom and /or IT Industries •Channel and Operations management experience preferably in the B2B segment •5 years personnel and operations management experience is beneficial •Strong leadership and networking skills
Educational Requirements
•B Degree, preferably in Business Administration or Engineering •Appropriate Post Graduate Qualification
Deadline: 31/12/2012
Apply to:
http://cellccareerstrigger.co.za/homepage/details.asp?nPostingID=1480&nPostingTargetID=3692&option=52&sort=DESC&respnr=1&ID=QAOFK026203F3VBQB8M687VNA&Resultsperpage=10&lg=UK&mask=cellexternal
Field Service Specialist Jobs Vacancy at Cell C South Africa in Durban
Job Title: Field Service Specialist - KZN
Functional Area: Operations
City: Durban
Contract Type: Permanent
About
Cell C (Pty) Ltd is an award-winning mobile network operator in South Africa, with more than 7 million customers. Cell C is committed to providing reliable voice and high speed data services with its advanced HSPA+ network. Cell C vision is to understand the way of life of its customers better than anybody else, and tailor solutions around them to enhance lifestyle and improve livelihoods. Cell C is also South Africa's most empowered telecommunications company in terms of equity ownership. For more information, please visit www.cellc.co.za
Purpose of the Job
To conduct preventative and corrective maintenance of the Base Station subsystem and first line support on auxiliary equipment not covered by site maintenance contactors.
Key Duties and Responsibilities
Maintenance Activities. Conduct light current installations for BTS - Base Transceiver Station. Conduct preventive maintenance and system checks, both to sites and personal equipment. Conduct and validate network reconfigurations and parameter changes. Provide first line support to Field Operations personnel when maintaining receiving support equipment. Participate in a Call-Out Roster schedule to provide 24/7 -maintenance support cover. Respond to call-outs / fault identification / repairs; within set time frames. Ensure sites are accessible as per lease agreements and site classifications. Orient service companies to Cell C’s equipment and facilities. Perform upgrades of Base Service Station Fault Diagnostics and Resolution. Identify problem areas and correlate with Regional Leader. Clear all faults on the Network in accordance with the MTTR – Mean Time to React, MTTC – Mean Time to Clear and MTTE – Mean Time to Escalate after the MTTC has expired. Identify and report deviations. Ensure optimal functioning and minimum down-time. Check new sites in co-operation with Implementation and external suppliers to guarantee faultless operations and Cell C standards are met. Obtain replacement stock / spares and return faulty units timeously. Ensure that backup power (generators) is provided to sites that have power failures. Information Management. Participate in, information sharing process, as a member of inter-divisional teams. Provide technical advice and reports to Regional Leader. Weekly and monthly reporting. Provide semi-professional technical support for engineers in the Service Delivery Department. Ensure data and documentation consistency and integrity. Raise valid NCR - Non Conformance Reports. Compile activity reports on maintenance and fault diagnostics. Health and Safety compliance. Strictly adhere to and apply Cell C Health and Safety procedures and rules. Perform acceptance testing in accordance with the Acceptance Test Manual. Apply ISO 900, ISO 1400 and ISO 1800 standards. Minimize risks. Adhere to Cell C Operation standards. Comply with the Service Level Agreement. Calibrate equipment according to schedule. Ensure company vehicles are serviced according to schedule. Perform any other related duties as requested by Management.
Educational Requirements
Diploma in Electronic/Electrical Engineering.
Skills and Competencies
1 – 2 years’ experience in the telecommunications industry, in a field services / fault management environment. Includes experience working with light current.
Deadline: 31/12/2012
Apply to:
http://cellccareerstrigger.co.za/homepage/details.asp?nPostingID=1481&nPostingTargetID=3694&option=52&sort=DESC&respnr=1&ID=QAOFK026203F3VBQB8M687VNA&Resultsperpage=10&lg=UK&mask=cellexternal
Personal Assistant Jobs at PWC South Africa in Sunninghill
Job Title: Personal Assistant
Main Purpose:
To provide full administrative support to 3 Partners.
Job Category: Advisory
Location: Sunninghill
Job Type: Full Time
Grade/Level: Support Staff
Closing Date: 31/12/2012
Line of Service: Advisory
Available Positions: 1
Division/Group: National Advisory
Responsibilities/Output:
Screening of incoming telephone calls as well as the taking and following up on messages.
Proactive diary management on Lotus Notes.
Typing, editing, formatting and collating, presentations and general correspondence.
Receiving of all e-mail and responding on behalf of the Partner and Directors, where applicable, and keeping them updated.
Handling confidential and sensitive documentation / information.
Arranging both local and international travel arrangements, including: airport shuttle, detailed directions to meeting venues.
Co-ordinating meetings.
Completion of timesheets and expenses.
Liaison with both internal and external clients in a professional manner at all times.
Assisting Managers with ad hoc tasks from time to time.
General secretarial and office administration functions to ensure smooth running of office.
Dealing with various internal and external queries.
WIP, Debtors, IOCN's, billings etc on Maconomy.
Handling billing: keeping track of payments as well as verification of the information on the system.
Requirements
Qualification Level: Secretarial Diploma/Certificate
Additional Qualification Level: n/a
Experience Required: 5 - 7 years
Competencies / Skills:
Secretarial Diploma / Certificate
5 - 7 years experience
High levels of proficiency in MS Office, Lotus Notes and Maconomy.
Mature and professional approach.
Strong organisational skills.
Excellent telephone etiquette.
Ability to handle queries in a professional manner.
Excellent interpersonal and communication skills (verbal and written).
Attention to detail.
Ability to apply good judgement to non-routine activities.
Able and willing to work flexible hours when required.
Well presentable.
Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic
How to Apply:
https://www.pwc-jobs.com/za/eh/MRJobPreview.aspx?Id=3762
Manager Jobs at PWC South Africa in Cape Town
Job Title: Manager
Main Purpose:
To plan and manage all facets of internal audit and risk management assignments and assist with business development initiatives
Job Category: Advisory
Location: Cape Town
Job Type: Full Time
Grade/Level: Manager
Closing Date: 31/12/2012
Line of Service: Advisory
Available Positions: 1
Division/Group: Internal Audit
Responsibilities/Output:
• Ensure proper planning and documentation of fieldwork
• Ensure assignment budgets are controlled
• Prepare/review draft reports
• Identify weaknesses in procedures, systems and internal controls
• Supervise and coach staff members
• Monitor costs against budget
• Liaise directly with clients
• Utilisation and development of staff
• Ensure compliance to firm's risk management policies
• Deliver value added services to clients
• Staff planning and management
• Build and maintain relationships with clients
• Develop relationships with key targets
Business development
Play a key role in the sourcing of new business / clients. Responsible for internal risk management activities and proposal creation in response to client needs.
Staff management:
Manage and motivate Internal Audit teams;
Provide on the job training/mentoring of junior staff;
Take ownership for team and its results; ensuring that members of the team receive recognition for efforts and successes;
Delegate effectively in order to leverage the available capability and manage costs;
Create an environment that encourages improvement and innovation; challenges traditional approaches;
Act as a role model and takes responsibility for own and team members work-life quality with regard to holidays and personal commitments;
Provide team with a clear sense of direction;
Motivate commitment and a desire to succeed amongst team members;
Remain accessible to all staff;
Set a tone of professionalism and integrity with client and team; and Establish clear priorities, schedules activities and monitors performance against objectives.
General:
Keep abreast of relevant developments and changes in area of expertise.
Requirements
Qualification Level: CIA - this course covers risk, control and governance aspects
Additional Qualification Level: Internal Audit Degree/ Diploma
Experience Required: 5 - 10 years
Competencies / Skills:
• Key understanding of internal audit processes, risk management, governance, business processes and controls
• Able to work independently
• Strong interpersonal and client liaison skills
• People management skills
• Good written and verbal communication skills
• Analytical mind
• Computer literate
• Career driven with strong focus on personal development
• Team player with leadership qualities
• Good organisational skills
• Ability to prioritise work
• Ability to take responsibility and initiative
Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic
How to Apply:
https://www.pwc-jobs.com/za/eh/MRJobPreview.aspx?Id=3757
Consultant Jobs Opportunity at PWC South Africa in South Africa
Job Title: Consultant 3
Main Purpose:
Support programme or municiple and government clients.
Job Category: Advisory
Location: Mafikeng
Job Type: Full Time
Grade/Level: Consultant 3
Closing Date: 31/12/2012
Line of Service: Advisory
Available Positions: 2
Division/Group: Advisory
Responsibilities/Output:
GRAP Financial Statements,
Integrated Development Plan,
Budgets Service Delivery & Budget Implementation Plan,
Financial Reporting,
Supply Chain Management
Good understanding of overall financial services in the public sector.
Build and maintain team and client relationships.
Draft both internal and external reports.
Be responsible for project administration.
Requirements
Qualification Level: B Commerce
Additional Qualification Level: n/a
Experience Required: 2 - 3 years
Competencies / Skills:
Relevant experience in Municipal Finance,
Understanding of Local Government Legislation Sound knowledge of the PFMA, MFMA, King III and Supply Chain Regulations;
Communication (report writing, formal correspondence, verbal communication and presentation skills).
Planning & organising skills – deadline driven.
Networking and relationship building skills.
Stress management - ability to perform under pressure.
Analytical and systematic thinker.
Self-starter - pro-active, with the ability to work independently.
Knowledge of relevant methodology and legislation related to public sector
Qualifications: B. Comm with SAICA articles or
Diploma: Local Government Finance or
Certificate: Municipal Financial Management (NQF6: National Treasury Regulation)
Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Frequent
How to Apply:
https://www.pwc-jobs.com/za/eh/MRJobPreview.aspx?Id=3760
Procurement Manager Jobs Available at Neotel South Africa in Gauteng
Job Title: Procurement Manager
Key responsibilities
Supplier Contract Management
Responsible for the establishment and management of supplier contracts for efficient and cost-effective procurement of goods and services
Ensure effective Internal Customer Relations
Provide advise on correct contracting strategy, commercial conditions and contracting options, using Neotel’s standard forms of contract
Responsible for establishing and managing of a Supplier Contracts Pre and Post Forum with all relevant stakeholders.
Develop, implement and maintain a procurement tracking and contract commitment schedule for up-to-date procurement reporting wrt to supplier contracts
Facilitate and participate in supplier assessments (i.e. conduct commercial evaluation of suppliers, consolidate evaluations, write reports and ensure outcome of assessment is recorded) with relevant teams.
Provide regular feedback to GM: Procurement & Strategic Sourcing on exceptions/risks and trends on procurement progress wrt to supplier contracts
Adhere to and ensure adherence to Neotel’s procurement and preferential procurement policies, processes and procedures and management of all related audit findings on supplier contracts.
Develop, Implement and Manage a Supplier Management Model
Requirements, Experience and Attributes
The ideal candidate for this post should have the following:
Qualification and Skills:
Grade 12 with a relevant diploma/degree (desired)
Qualification in Purchasing would be an advantage
Desirable Attributes
Knowledge of Procurement policies, procedures and procurement mechanisms
Knowledge of service level agreements
Facilitation skills
Customer focus and responsiveness
Administrative skills
Attention to detail
Methodical
Planning and organising
Negotiation skills
Drive and energy
Pro-active self-starter
Analytical
Change Orientated
Organized/Systematic
Must be flexible to adapt to rapidly changing environment.
Good interpersonal relationships/team player
Goal/Achievement Orientated
Resilience
Assertiveness
Integrity
Computer Literacy (excell, word, powerpoint)
Experience:
Minimum of 8 to 10 years’ experience within Procurement where incumbent was responsible for:
Purchasing and supplier contract activities
Supplier contracts
Supplier relationship management
Contract management
Preferential Procurement
SAP skills (10 years) - essential
Reporting skills
Understanding of the Total Supply Chain Process (TCO)
Contract Administration and Closure
Experience in the Procure to Pay process
Deadline: 31/12/2012
Apply to:
http://www.neotel.co.za/wps/portal/!ut/p/c5/04_SB8K8xLLM9MSSzPy8xBz9CP0os3gL52AnczcPIwMLMw9DA0_vAB9_M2NjY3cjA_1wkA4kFe7uxpZAFYGBhu6-_gYG7sYE5E0g8gY4gKOBvp9Hfm6qfkF2dpCFo6IiAPq_NjU!/dl3/d3/L0lDU0lKSWdrbUEhIS9JRFJBQUlpQ2dBek15cXchLzRCRWo4bzBGbEdpdC1iWHBBRUEhLzdfOENTQjdGSDIwODZIMTBJS1BMTzYzMzNHVTEvVlB3d000NTg3MDAxOA!!/?WCM_PORTLET=PC_7_8CSB7FH2086H10IKPLO6333GU1000000_WCM&WCM_GLOBAL_CONTEXT=http://www.neotel.co.za/wps/wcm/connect/lib_portal+content/site_neotel/sa_careers/3daad1804dafb7a193c5ff90f24126bc
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